"TLDR: Lauren was fantastic to work with and I would highly recommend her as well as the broader Ruth Krishnan team! Ridiculously responsive, empathetic, genuine, well-informed agent who was instrumental in all phases of our purchase, from search to offer to escrow.
My husband and I decided to explore buying our first home in early 2023, despite being very satisfied with the rental we'd been in for a decade.
From our intro call with Lauren, we felt we had someone very empathetic to our situation who would not try to push her own agenda. She recognized that we were unsure and reassured us that we could work with her and see what was out there without feeling pressured to buy.
From day one it was clear she knows SF top to bottom, and it made us feel great to have someone who knows the more niche neighborhoods we were looking into around Glen Park, Twin Peaks, Ingleside, and Excelsior.
Mid-way through our search we decided to broaden to also include Oakland. Despite that not being Lauren's main territory, she stuck with us anyway. When we unexpectedly stumbled on a house we both loved and wanted to put an offer on, Lauren sprung to action even though it was a Sunday evening, and in the end those precious minutes definitely counted!
We ended up having to contend with one other offer, and again Lauren displayed the same level of integrity as she had throughout, giving us our options while always staying sensitive to our budget.
She knew we did not want an ugly bidding war and she found a route forward that we were comfortable with. Ultimately her excellent communication and relationship with the listing agent gave us great insight and were able to make a winning offer.
Once our offer was accepted, Lauren organized our escrow to-do list, put us in contact with the right people, and clearly documented everything. This was a hectic and scary time, but she always downplayed the drama and made it much less daunting than it ought to have been.
Throughout everything it genuinely felt like she cared about our happiness, and was genuinely happy for us when it worked out, and we couldn't have asked for more than that."